Resolved
The latency of the provider is back to normal since a couple of hours
Monitoring
All the pending content was processed and there are no more lag. The provider is still slowest than usual, we are measuring and monitoring
Identified
One of the scanning provider is slower than usual, we are closely monitoring the situation
Identified
Dear valued customer,
We are currently investigating an issue affecting Checkstep services.
Incident Summary:
We have identified a potential service disruption beginning at 1:30 PM UTC. This incident is currently impacting:
Content scanning
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates every 4 hours or as soon as more information becomes available.
You can track real-time updates on our status page:
👉 https://status.checkstep.com
We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
