Dear valued customer,

We are currently investigating an issue affecting Checkstep app.

Incident Summary:
We have identified a potential service disruption beginning at 12:30 PM UTC

We are experiencing a lag while processing a large number of events causing a lag of several minutes to show cases information in the UI.

Our system scaled up accordingly, but the lag is not fully processed yet/

The API is not impacted by this issue.

We will provide updates every 4 hours or as soon as more information becomes available.

You can track real-time updates on our status page:
👉 https://status.checkstep.com

We apologize for the inconvenience and appreciate your patience as we work to resolve the issue