Resolved
All lagging contents are now fully analyzed
Monitoring
p95 response time is back to normal, lag is now getting consumed
Identified
Dear valued customer,
We are currently investigating an issue affecting Checkstep services.
Incident Summary:
We have identified a potential service disruption beginning at 4:00 PM UTC. This incident is currently impacting:
App
One of our scanning provider (OpenAI) is slower than usual, creating a delay in the processing
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates every 4 hours or as soon as more information becomes available.
You can track real-time updates on our status page:
👉 https://status.checkstep.com
We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.