Dear Client,

We would like to inform you of an upcoming maintenance activity involving our load balancers.

As part of our ongoing commitment to security best practices, we will be updating TLS policies to discontinue support for older protocol versions TLS 1.0 and TLS 1.1. These versions are deprecated industry-wide and no longer recommended due to known security limitations.

What this means for you:

• Connections using TLS 1.2 or TLS 1.3 will not be affected.

• Clients or integrations still relying on TLS 1.0 or 1.1 may need to be updated to maintain uninterrupted connectivity.

No service downtime is expected as part of this change. We recommend reviewing your configurations in advance to ensure compatibility.

If you have any questions or need assistance validating your setup, please don’t hesitate to reach out to our support team.

Thank you for your understanding and continued trust.