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History

Jul 2026-Oct 2026
October
No incidents reported
September
02
Wed
Delays while processing content
2:43 PM

Processing delay is back to normal

August
14
Fri
Delays in displaying the cases
12:05 PM

All systems are back to normal operation.

07
Fri
Review API was not accessible
6:03 AM

Dear valued customer,

We are informing about past issue affecting Checkstep services.

Incident Summary:
We had partial outage of API services started from [10:03 PM UTC] and fixed on [10:35 PM UTC ]. This incident impacted:

  • API endpoints under /api/v2/review/

During that period you might received error response with status code 500 from endpoints used to headless access to content cases and headless publishing of moderation decisions.

Ingestion of the new contents was not affected.

We apologize for the inconvenience.

July
No incidents reported
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