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History

Jun 2026-Sep 2026
September
02
Wed
Delays while processing content
6:43 PM

Processing delay is back to normal

August
14
Fri
Delays in displaying the cases
4:05 PM

All systems are back to normal operation.

07
Fri
Review API was not accessible
10:03 AM

Dear valued customer,

We are informing about past issue affecting Checkstep services.

Incident Summary:
We had partial outage of API services started from [10:03 PM UTC] and fixed on [10:35 PM UTC ]. This incident impacted:

  • API endpoints under /api/v2/review/

During that period you might received error response with status code 500 from endpoints used to headless access to content cases and headless publishing of moderation decisions.

Ingestion of the new contents was not affected.

We apologize for the inconvenience.

July
17
Fri
Degradated performance on the moderation UI
3:20 PM

Performances have been stable since the fix early in the morning

10
Fri
Delays in analysing content
3:51 PM

All lagging content are now fully analyzed.

06
Mon
Lag while analyzing content
4:51 PM

All lagging contents are now fully analyzed

June
No incidents reported
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